Terms And Conditions

Thank you for your interest in participating in Mad Mountain Music Festival. Before you proceed to purchase tickets, we strongly recommend you to go through the following terms and conditions:

In this section, words like ‘holder’, ‘bearer’, and ‘purchaser’ will refer to you – the person who will buy the tickets to Mad Mountain Music Festival. On the other hand, ‘our’, ‘us’, ‘we’, ‘issuer’, ‘provider’ and similar terms will indicate the organizers of Mad Mountain Music Festival–Kratos Productions LLC. 

By opting to purchase, allocate or possess tickets to Mad Mountain Music Festival, you automatically agree to our terms of use. If you have problems with any of the clauses listed below or do not agree with the risk allocations mentioned here, please do not purchase tickets or try to enter the Mad Mountain Music Festival premises.

Please note that Kratos Productions LLC reserves the right to make changes, revisions, and amendments, or add/remove sections from this set of terms and conditions – without any prior notifications to you. Such changes will be duly reflected on the website of the organizer http://madmountainmusicfestival.com/. These changes will relate back to the date of purchase ofMad Mountain Music Festival tickets. 

The price of one Mad Mountain Music Festival ticket is by each individual ticket tier ranging from 85-200$USD .This figure is non-negotiable. 

The ticket you purchase represents a revocable license for you to access Antelope Butte Mountain Recreation Area on August 4th through August 6th, when Mad Mountain Music Festival is scheduled to be hosted. The license includes the revocable right to attending the Mad Mountain Music Festival. This license can be revoked at any time by the issuer at its sole discretion, without any prior notifications or compensation options. If the license is revoked, you will not be granted entry at the venue.The bearer has to assume full responsibility of theM ad Mountain Music Festival tickets, once (s)he receives it. 

Kratos Productions LLC has no liabilities – financial, legal, or otherwise – in case the delivered tickets are stolen, lost, damaged, destroyed or rendered unusable in any other way. 

Kindly note that http://madmountainmusicfestival.com/ & https://mad-mountain-music-festival.myshopify.com/ are the sole authorized sources for purchasing Mad Mountain Music Festival tickets. If you obtain your ticket(s) from any other unauthorized source, you take on the risks of those tickets turning out to be counterfeit or reported to be stolen. The issuer has the right to dishonor such stolen/counterfeit tickets and declare them as void. 

The Mad Mountain Music Festival tickets delivered to you are not meant to be used for illegal reselling, copying, reproducing, or misrepresenting in any form. You cannot use the ticket(s) for any promotional/advertising purposes either (including sweepstakes and competitions) without our prior approval. Any proven record of such activities will result in immediate seizure and cancellation of your ticket(s).

Please note that Mad Mountain Music Festival tickets cannot be redeemed against cash, credits, or any other benefits. Kratos Productions LLC has the right to investigate if there has been any violation of the Mad Mountain Music Festival ticketing terms and conditions. In case of any conflicts, the decision of Kratos Productions LLC will be deemed final(i.e., the issuer will remain the final arbiter in cases of disputes).

The event service will be deemed to have been delivered in its entirety as soon as Mad Mountain Music Festival starts on August 4th, 2022. From that point on, no refund requests will be entertained. If you are not able to access any particular section(s) of the venue –Antelope Butte Mountain Recreation Area– due to delays, federal regulations, organizer policies, weather-related problems, emergencies, venue shutdown/evacuation or any other reason, you will not be eligible for any refunds or future credits.

If Mad Mountain Music Festival is cancelled in its entirety due to any unforeseen circumstances, Kratos Productions LLC has the sole and absolute right to:i) reschedule the event, orii) issue a partial/full refund, or iii) not issue any refunds.

Please note that the decision of the issuer in such cases will be deemed final and binding.

If Mad Mountain Music Festival is cancelled due to any factors or causes not in the control of the issuer, the latter will offer a partial or full refund, or postpone the event, or provide a comparable ‘make good’ option. These factors will be inclusive of, but not limited to, natural disasters, federal/state announcements, strikes, delays in production, and the like. Once again, the decision of Kratos Productions LLC will be considered final.

If Mad Mountain Music Festival has to be rescheduled to other dates, you will not be eligible for any refunds. In case the event is fully canceled, the refund, if issued, will include ONLY the face value/printed value of the ticket(s). The bearer cannot, under any circumstances, claim refunds on shipping fees, processing fees, handling fees, and such other charges.

Losses, if any, occurring due to foreign exchange fluctuations at the time of refunds, have to be borne by the purchaser. Kratos Productions LLC cannot be, in any way, held liable for that. All ticket sales are deemed as FINAL TRANSACTIONS. There will be no ticket returns/exchanges/cancellations. 

Mad Mountain Music Festival is a ‘rain or shine’ event. By purchasing the event tickets, you automatically confirm that you/the attendee(s) are of the ‘minimum age’ or older, at the time of buying the ticket(s). 

The ‘minimum age’ for attending Mad Mountain Music Festival is 18 years old. If it is proven beyond doubt at the venue that an attendee is below the ‘minimum age’, (s)he will not be granted entry to Mad Mountain Music Festival. No refunds, full or partial, will be issued either.At the time of entering the event venue, you are required to produce the ticket and a valid identification document (ID). By presenting an ID, you confirm that all details present on it are accurate and updated. 

By purchasing Mad Mountain Music Festival tickets and presenting the same at the venue, you give your consent to Kratos Productions LLC to collect certain information about yourself(name, picture, date of birth, gender, address, etc.)for verification and storage.You hereby agree to forego all types of surcharge claims – full or in part – and all claims & entitlements related to it. Kratos Productions LLC does not take any responsibility to personal/financial damages caused to you at the venue, or for any items lost/stolen/misplaced at the venue. Financial reimbursement claims on these counts will not be entertained. 

Mad Mountain Music Festival and Kratos Productions LLC follow a common ‘zero-tolerance policy’ towards unauthorized drug usage or carrying at the venue, AND towards any type of behavior/actions that can be interpreted as lewd or obscene. If you are found in possession of prohibited items at Mad Mountain Music Festival and/or if you indulge in any objectionable action, your participation in the event will be terminated immediately. Your event ticket(s) will become void from that point on.

Please note that you purchase Mad Mountain Music Festival tickets on your own free will. As such, you do not have the right to initiate a charge back claim or dispute on the provider of the credit card/debit card that had been used for the transaction. Further refund/return/cancellation requests will not be entertained either.In all cases of disputes between the ticket-bearer and the ticket-issuer, the decision of the latter will be deemed final. In case a dispute cannot be resolved, the help of an independent third-party arbiter will be sought. 

By purchasing Mad Mountain Music Festival tickets and attending the festival, you assume full responsibility for any bodily injury caused to you at the festival for any reason and agree to not hold Kratos Productions LLC or any associated parties liable.

We really hope you will have a great time at Mad Mountain Music Festival.